ascemeTerms of Use

When you open an account on asceme, you agree to our terms of use. These terms set out the rules that govern your relationship with us, including how we handle your account, deposits, withdrawals, and disputes. We encourage you to read them carefully before you fund your account or place any wagers.

Our terms reflect our commitment to fair play, transparent settlement, and secure account management. We operate under jurisdiction-restricted access principles, meaning our service is available only where local law permits. By using asceme, you confirm that you are accessing our platform from a jurisdiction where online wagering is legally permitted.

This page outlines the key terms that apply to all asceme account holders. If you have questions about any of these terms, our support team is available to help.

Account Opening and Eligibility

To open an asceme account, you must be of legal age in your jurisdiction and not prohibited by law from using our platform. We require you to provide accurate personal information, including your full name, date of birth, and a valid ID number (KTP, passport, or driver's license). You are responsible for keeping this information current.

We verify your identity before you can deposit or withdraw funds. This verification protects your account and ensures compliance with local regulations. If we cannot verify your identity, we may suspend your account or restrict your access to certain features.

You may only open one asceme account per person. If we discover duplicate accounts, we reserve the right to close them and forfeit any funds held in those accounts. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

Deposits and Withdrawals

We at asceme accept deposits via six e-wallet options (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) and four bank virtual-account routes (mobile banking, local payment, online payment, e-wallet). Deposits are processed immediately for e-wallets and mobile banking; bank transfers settle within standard banking hours.

You may only deposit funds from payment methods registered in your own name. We do not accept deposits from third parties. If we detect deposits from unauthorized sources, we may freeze your account pending investigation.

We do not impose fixed deposit or withdrawal caps. Limits depend on your payment method and account status. If you have questions about limits on your specific account, contact our support team.

Market Rules and Settlement

Each asceme market (football, live tables, slots, esports) has its own rules and settlement procedures. We display these rules clearly on each market page. By placing a wager, you agree to be bound by the rules of that market.

We settle all asceme markets based on official results from the relevant governing body or data provider. For football, we use official league results. For live tables, settlement is automatic once the dealer completes the round. For esports, we use official tournament results.

If a market is voided or cancelled, we refund all wagers placed on that market. If a market is suspended before completion, we may void it or allow it to settle based on partial results, depending on the circumstances. We will notify you of any market changes or cancellations.

Bonus and Promotional Terms

We at asceme may offer promotional bonuses or special offers from time to time. Any bonus offer is subject to specific terms and conditions, which we will communicate to you at the time of the offer. Bonuses are not guaranteed and may be withdrawn or modified at our discretion.

Bonus funds are typically subject to wagering requirements before they can be withdrawn. We will specify these requirements clearly when we credit the bonus to your account. If you do not meet the wagering requirements within the specified timeframe, the bonus may expire.

We do not offer fixed bonus amounts or guaranteed returns. Any promotional offer is subject to our terms and may be limited to new account holders or specific regions. If you have questions about a specific bonus, contact our support team.

Bonus eligibility

Bonuses on asceme are subject to specific terms and may be limited to new account holders or specific regions.

Wagering requirements

Bonus funds typically require wagering before withdrawal; we specify these requirements when crediting the bonus.

Bonus expiry

Bonuses may expire if wagering requirements are not met within the specified timeframe on asceme.

Account Suspension and Closure

We reserve the right to suspend or close your asceme account at any time if we believe you have violated our terms or engaged in fraudulent activity. Reasons for suspension may include duplicate accounts, unauthorized access attempts, or use of the platform from a prohibited jurisdiction.

If we suspend your account, we will notify you and explain the reason. You may request a review of the suspension by contacting our support team. If your account is closed, we will return any remaining funds to your original deposit method within a standard processing window.

We may also restrict your access to certain markets or features if we detect unusual activity or suspect fraud. These restrictions are temporary and may be lifted once we complete our investigation.

Dispute Resolution

If you have a dispute with asceme regarding a market settlement, account balance, or any other matter, contact our support team. We will investigate your dispute and respond within a reasonable timeframe. Most disputes are resolved within five business days.

If you are not satisfied with our resolution, you may escalate your dispute to our management team. We will review the escalation and provide a final decision. Our decision is binding unless you have grounds to appeal under local law.

We encourage you to resolve disputes through our support process before pursuing external remedies. However, you retain the right to pursue legal action in your jurisdiction if you believe we have breached our obligations.

Jurisdiction and Legal Notice

asceme operates under the principle that our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. By using asceme, you confirm that you are accessing our platform from a jurisdiction where online wagering is legally permitted.

You are responsible for verifying that access and use of asceme comply with your own jurisdiction's law. We are not responsible for any legal consequences that may arise from your use of our platform in a jurisdiction where online wagering is prohibited.

If you are unsure whether asceme is available in your location, consult your local authorities or legal counsel before opening an account.

Data Protection and Privacy

We at asceme apply standard security practices to safeguard your personal and financial information. Your data is encrypted in transit and at rest. We do not share your details with third parties without your consent, except as required by law.

We collect personal information only for the purposes of account verification, payment processing, and fraud prevention. We retain your data for as long as your account is active and for a reasonable period thereafter to comply with legal obligations.

For more details about how we handle your data, please review our privacy policy

Changes to These Terms

We reserve the right to modify these terms at any time. If we make material changes, we will notify you by email or by posting a notice on asceme. Your continued use of the platform after such changes constitutes your acceptance of the new terms.

We encourage you to review these terms periodically to stay informed of any updates. If you do not agree with any changes, you may close your asceme account.

Limitation of Liability

To the extent permitted by law, asceme is not liable for any indirect, incidental, or consequential damages arising from your use of our platform. This includes loss of profits, loss of data, or business interruption.

Our total liability to you for any claim arising from your use of asceme is limited to the amount of funds in your account at the time of the claim.

Some jurisdictions do not allow the exclusion or limitation of liability, so these limitations may not apply to you. In such cases, our liability is limited to the maximum extent permitted by local law.

Contact asceme

If you have questions about these terms or any aspect of asceme, our support team is available to help. You can reach us via the in-app chat, email, or phone. We provide English-language assistance and aim to respond to most inquiries within one business day.

Our support team can help you understand our terms, resolve disputes, and manage your account. We are committed to providing clear, transparent communication with all asceme account holders.

By using asceme, you acknowledge that you have read and understood these terms and agree to be bound by them. Thank you for choosing asceme.